End user support presents the greatest challenge to an internal IT team. The complexity of network operations and the increasing interoperability of applications can stifle even experienced users. Still more challenging is the growing number of inexperienced users with little technical background. These users require special attention to ensure that their desktop system supports their daily responsibilities.
| Application Support |
Microsoft Office, Open Office, GBCS2000e, Club2000e etc |
| Operating System |
Windows all versions incl Vista, Linux, Unix |
| Network | Lan, ADSL, Lease Line, Modem, Wireless Lan |
| Database | Windows SQL, Oracle, Informix, DB2, OpenWorkshop, IDOL-IV |
The support we provide goes beyond quickly and efficiently answering questions and correcting minor problems. Our database can identify areas of training need or operational bottlenecks. Since people are the most critical element of an enterprise system, this data can quickly improve overall organizational productivity.